|
Home > English Courses > Courses > Bussiness English
Business English
Courses of 3 hours per week. This course runs for 9 months (October to June). Level required: Upper Intermediate or First Certificate. This course aims to develop the ability to understand and process business correspondence and documents in English, as well as improving the linguistic skills required to engage in international business relations. Students who complete this course can take the University of Cambridge Business English Certificate examinations.
Content
· Talking to people in business situations.
· Telephone skills and techniques.
· Business correspondence (letters, faxes, e-mails, memos).
· Writing reports and summaries, taking notes.
· Employment policy: activities, organization and history of a company.
· International trade: ordering and supplying goods / services.
· Methods of payment, cash flow, invoicing, non-payment problems.
· Dealing with problems: complaining and apologising, delivery and after-sales problems.
· Entertaining foreign clients. Travelling on business.
· Marketing a product, market research, promotion and advertising.
· Formal, informal, one-to-one and large group meetings.
· Explaining and describing processess / operations, giving instructions.
· Jobs, careers, interviews, promotion.
· Sales and negotiation.
· fees
|
|
|